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Steve Goodman has spent much of his career involved in change and
innovation. After an International education he has been a senior manager and
director with companies in textiles, engineering and leisure and hospitality.
He has created and built the commercial and organisational aspects of several
business organisations. Since entering the consulting and training field in
1991 he has combined this experience with his deep understanding and affinity
for working with people to help them change their organisations and the results
they achieve.
Steve has worked with a wide variety of clients including
Specialist Design and Manufacturing, Plastics, Electrical Contracting,
Automotive, Brewing, Vehicle Distributors and Telecommunications sectors. He
has designed, managed and delivered Business Improvement, Manager Development,
Coaching Skills, Achievement Coaching, Service Improvement, Performance
Management, Team Development & Team Working, Advanced Sales Skills,
Organisation and Culture Change programmes.
He is a gifted Executive Coach who has helped a number of highly
successful business leaders to transform their organisation’s performance
and their own careers. His ability to help people to maintain their strategic
focus and motivation in the most demanding situations has proved to deliver
enormous value both to ChangeWORLD and to our clients.
Steve has special expertise and experience of using service to
create competitive advantage and to drive excellence into every aspect of an
organisation. He has gained a Diploma in Customer Service Management from
Leicester University and is currently working on his dissertation to complete a
MSc. His knowledge and experience have also shaped our approach to working with
ChangeWORLD clients which has an uncompromising focus on people and
results.
Steve's expertise and focus have been invaluable in the
development of the criteria for our Changability Quotient Test and the
Achievement Network CSR process. |
